Frequently asked questions.  

Do I need a referral?

No if you are a private paying client you do not need a referral to see a physiotherapist.
If you are attending the clinic as a result of a car accident, Workcover injury or as a member of Department of Veterans Affairs a GP referral is required.

 

Does Medicare cover any physiotherapy services?

Yes.  If your physical condition is deemed chronic and complex, and your GP has written an Enhanced Primary Care Plan, you are eligible for 5 Medicare covered allied health treatments each year. Physiotherapy is just one of the allied health services available.  Please contact the administrative staff or your local GP for further details.

 

Does my Private Health Insurance cover your services?

Yes, as all of our treatment and Pilates sessions are conducted by  qualified physiotherapists, all attract a rebate from physiotherapy extras cover.  This therefore includes massage and acupuncture treatments also.  Each Private Health Fund offers different rebates, and there is often an annual limit also applicable.  It is best to contact your Health Fund Insurer to receive specific details.

 

Do you have HICAPS?

Yes.  HICAPS is an electronic terminal which allows us to swipe most Private Health Insurance membership cards providing an 'on the spot' rebate.  It is then only necessary to pay the gap fee on the day with your choice with cash, credit card, EFTPOS or personal cheque.

 

Do you offer any discounts?

Yes, concession fees are offered to pension card, student and healthcare card holders.

 

Are you open outside of normal business hours?

Yes.  As a general rule the clinic is open Monday, Tuesday and Friday 8:30am-7:00pm, Thursday 1:00-9:00pm and Saturday 8:30am-2:00pm.  We offer long and varied hours of opening to accommodate clients working life/timetables providing a range of suitable appointment and Pilates group session times.

 

What is the philosophy of the clinic?

The physiotherapists are passionate about providing a holistic management approach.  Our hands-on therapy sets us apart from many physiotherapists who extensively utilise electrical machinery as the basis for their therapy.  Our physiotherapists also employ a strong self- management philosophy which is obvious in there diligent activity modification advice, home exercise programs and Pilates equipment programs.

The clinic also employs a sustainability philosophy to all facets of the business.  As part of an Unley Council Sustainability Program, the clinic is both environmentally and socially aware of our impact on the environment and surroundings.  We have implemented both short and long term goals to improve our sustainability ie recycling waste, implementation of energy efficient lighting, and adoption of water and energy conservation behaviours.     We are committed to our clients, the local community and the environment.


Where exactly is the clinic located?

The clinic address is 132 Goodwood Road, Goodwood.  The clinic is situated directly opposite the Goodwood Library, approximately 80 metres south from the tram line. Tram stop Goodwood is the most convenient to our location. Bus numbers servicing the area include: 210 211 213 214 215 216 218 And stop no.4 is the closest